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DialerConversation IntelligenceCoaching

A phone system built inside Salesforce that logs every call, with its recording, transcript and AI summary, straight onto the record.

Our assessment isn't for sale. Partners can pay to be tested and to get extra content, never for a better review, ranking, placement, recommendation, introductions or access to intent data we collect.

The quick brief.

Who's behind it

Muj Choudhury, Founder and CEO, and Sam Gillingham, Co-founder. London based, raised $10.5m in January 2025 without venture capital.

The problem: Sales and service calls rarely make it into the CRM, so the most useful customer conversations are lost. RocketPhone set out to close the gap between the CRM and the conversation, for Salesforce teams.

Mission: Every customer conversation should land in Salesforce as usable data without the rep typing it up, so reps spend their time talking. They picked one CRM and go deeper into it than anyone else.

Best for

Salesforce teams of 5 or more seats with field sellers or phone-led sales. Also enterprises running several phone systems that want one Salesforce record of every call.

Works with
Salesforce Sales CloudSalesforce Service CloudOpenCTISalesforce VoiceEmail and SMS (extra)Bring your own voice AI (SIP)

Salesforce only. No other CRM. RocketPhone pricing ↗

Typical price

£30 to £60 per user/month

££££

Try before you buy

Free trial: No
demo only

Freemium: No

Has MCP

Unknown
No MCP mentioned. The site says it is ready for Agentforce.

AI features

Yes
Real-time transcription, call summaries, live AI coaching, AI bookmarks and action automation on the A.I plan.

Not sure RocketPhone suits your team? Ask us.Talk with Stakki
↓ Keep scrolling for the deep dive ↓

What they say vs what we found.

What they say

"Conversation Intelligence built FOR Salesforce."

What we found

The Salesforce claim holds: it is AppExchange certified and Salesforce is the only CRM it names. The AI features all sit on the A.I plan at twice the Lite price, and every rollout carries an implementation fee. It can also sit on top of a phone system a team already has, rather than replacing it.

What it really costs.

Advertised

From £30 per user/month (Lite) or £60 (A.I plan), billed annually.

Realistically, to get value

5 seat minimum on an annual contract, so from £1,800/year on Lite or £3,600/year for the AI features, plus a one-off implementation fee that varies with the rollout.

Coverage: UK and US. Supported calling countries not published.

How it compares.

Natterbox

Another Salesforce-native voice tool.

FrontSpin

Built for cold-calling volume and number health, not Salesforce-native.

CloudTalk

Simpler and cheaper, works with any CRM.

Gong / Fathom

Conversation intelligence for video calls, not a phone system.

Weighing up the options? We'll tell you which fits your stack.Talk with Stakki

Watch and listen.

Product demo, recorded with James
Stakki podcast, ep 2
Watch: Have humans do what they do best
Stakki podcast, ep 11
Watch: AI note-taking for all dialers

In their words.

“Every conversation has insight. That's what we believe, and it should live in Salesforce.”Sam Gillingham, Co-founder, on the Stakki podcast

From the guest blog.

Guest post · 17 Sep 2026

Conversation Intelligence Has a Mobile Blind Spot

Conversation intelligence is only as good as the data it accesses. See why your mobile calls might be missing and how to close the data gap with RocketCell.

Sam Gillingham, Director of Marketing and Business Development, Co-founder

Read the post →

Questions about sales tech?

Neutral advice that works for you. Away from point sellers, pay-to-play sites and the noise.

James Donaldson
James Donaldson
james@stakki.io
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